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Real-Time Crime Centers & Public Safety: Improving Decision Making with a Common Operating Picture

July 26, 2024

Mission Critical

A common operating picture varies across different control rooms. The operator should be a key focus while the common operating picture is an essential tool for summarizing and analyzing information driving the impactful decisions they make. While large-scale video walls dominate some settings, other environments, such as 911 centers, may utilize distributed displays. This diversity underscores the necessity for tailored solutions that meet specific operational demands.  

It’s critical also to explore interoperability and ecosystem integration. Modern control rooms aggregate data from multiple sources, including traffic cameras and social media, to construct a comprehensive operational picture. While this influx of data can lead to analysis paralysis, advanced tools and well-trained operators can navigate these complexities effectively. 

The training and retention of skilled operators are also paramount for maintaining an efficient control room. It’s important to engage early and continuously with operators as an integral part of the decision-making process. This involvement not only enhances their skills but also cultivates a sense of ownership and facilitates the adoption of new technologies. 

In real-time crime centers, the proactive support provided to officers is indispensable. These centers play a crucial role in de-escalating situations by delivering timely information and analysis to officers in the field. That proactive approach mitigates risks and bolsters overall public safety. 

In this video podcast, Brian Wanner from Diversified and Dan Gundry from Barco highlight the transformative power of technology in creating a cohesive operating picture across different types of control rooms. By integrating diverse data sources, training skilled operators, and fostering interoperability, we can significantly enhance the effectiveness of security and public safety operations. 

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About Diversified

Diversified is a global leader in audiovisual and media innovation, recognized for designing and building the world’s most experiential environments. Our Emmy Award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together, and keep them coming back.

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