About Cisco
Powering the AI-Driven Workspace: Cisco’s vision for the AI-powered workspace begins with the device — smart collaboration endpoints designed not only to host great meetings, but to act as intelligent gateways into the broader Cisco ecosystem. These devices are the entry point to a converged environment where collaboration, connectivity, and intelligence come together
Solutions
Devices as the Foundation of the AI Workspace Cisco’s RoomOS-powered devices — including the Room, Desk, and Board series — are no longer just endpoints; they’re AI-driven collaboration engines: Intelligent cameras and microphones automatically frame speakers and clean background noise. AI enhancements like real-time translation, closed captioning, and auto-summarization are built in via Webex AI Assistant. Room analytics (occupancy, temperature, noise) provide data back to IT and facilities for smarter workplace management. Each device acts as the AI and data anchor for the workspace — generating insights that connect people, spaces, and the network.
Native Interoperability
Webex + Microsoft Teams Rooms + Zoom Cisco has redefined collaboration flexibility with true multi-platform interoperability, making its devices the bridge across ecosystems: Native Microsoft Teams Rooms certification allows Cisco devices to run Teams natively, with the ability to switch between Teams and Webex modes instantly. Zoom Rooms integration now joins that lineup — enabling organizations to use Cisco devices for Zoom-native experiences while retaining Cisco’s superior audio, video, and management capabilities. Users can join any meeting type — Webex, Teams, Zoom, or Google Meet — with One Button to Join (OBTJ), ensuring consistent experience regardless of platform. This cross-platform flexibility makes Cisco the universal endpoint for collaboration, and opens the door for partners to create seamless meeting strategies across diverse customer environments.
Webex Control Hub
he Unifying Layer At the center is Webex Control Hub, which ties together collaboration devices, AI insights, and network data: Provides unified visibility across Webex, Teams, and Zoom usage on Cisco devices. Surfaces AI-powered diagnostics for device health, room utilization, and environmental conditions. Integrates with Meraki dashboards for deeper cross-domain analytics. Extending Intelligence Through the Network (Meraki + Catalyst + ThousandEyes) Once devices are connected, Cisco’s ecosystem expands far beyond the room: Meraki and Catalyst Center monitor connectivity and performance for every meeting space and device. ThousandEyes provides end-to-end visibility, correlating app experience (Teams, Webex, or Zoom) with underlying network performance. AI insights automatically pinpoint whether a quality issue is caused by device configuration, Wi-Fi, ISP, or cloud service performance.
