Support &
Maintain
We make IT
WORK FOR YOU
OVERVIEW
Dependable, Flexible Support
Problems have zero regard for the calendar or the clock. We can say the same for our team of experts who are ready to provide remote support wherever or whenever a problem makes itself known. Most importantly, our Global Services are powered by IT Service Management (ITSM) and IT Infrastructure Library (ITIL) service delivery supply chain best practices, so you know you’re getting consistent, reliable support wherever you are.
With more than 55 locations with dedicated service teams and five network operation centers, we’re positioned to help. Our global support capabilities include AV managed services, remote monitoring, on-site support, warranty and around-the-clock service and support. We’re here for you whenever and however you need us, really.
Invaluable Internal Support
Driving Innovation
- We assess the needs of your organization
- We develop holistic recommendations
- We create a flexible roadmap of expert support that considers current and future needs
Technology Adoption
- Train team members to adopt new technology and practices
- Provide on-site support and meaningful metrics
- Promote team member engagement with technology
OUR WORK
Air Products
Industrial gas leader uses new seamless tech to build stronger global bonds
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ACCELERATING LIVE EVENT EXCITEMENT THROUGH CONCERT QUALITY STADIUM SOUND SYSTEM
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Providing an Unsurpassed Visual Impact with Larger-Than-Life Digital Content in Times Square
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Dedicated experts & reliable support
Adopt services offer you onsite & dedicated experts when and where immediate expertise is needed. Modern AV and Broadcast environments can be complex and the skills and experience to fully utilize these environments is not always readily available or inherent in an IT or facilities team. Our Adopt program improves user experience, drives technology adoption and enables you to attain your business metrics.
Proactive monitoring & resolution
Technology reliability underpins organizational success, so it must be managed diligently. With Pulse, organizations benefit from a significant reduction in downtime as a result of automated and proactive monitoring and resolution. The results we provide include predictable business outcomes, optimal security, improved stability and longevity over an entire IoT landscape.
Versatile production crew
Assembling a reliable, versatile, and experienced media production crew can take time and money. And it can also often involve risk. With Flex Sourcing, Diversified relieves your team of that burden and taps into our network of live event and media production freelancers to make sure your project is staffed with the right videographers, audio engineers, producers, directors, camera operators and specialized crew.
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OUR INSIGHTS
News & Media
Diversified Announces Flex Sourcing for Media Production and Live Event Management
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