OUR OFFERINGS
Extended Warranty
Extend your coverage and streamline your warranty management with Diversified.
Benefits include:
- Enhanced Support: Provides continued coverage beyond the standard warranty, allowing clients to resolve equipment issues directly with the manufacturer.
- Flexible Service Options: Enables clients to purchase additional services like shipping SLAs, remote support, and onsite assistance through the manufacturer.
Extended Warranty & Concierge
Simplify warranty management by letting us manage all manufacturer coordination—from issue assessment and ticket assignment to resolving problems or arranging part replacements—while providing timely status updates and detailed reporting.
Benefits include:
- Dedicated Support: Provides a dedicated service desk for logging warranty-related issues, enhancing responsiveness and support.
- Efficient Communication: Diversified’s service desk team manages all communications with the manufacturer, ensuring effective reporting and resolution of issues.
- Reduced Administrative Burden: Alleviates the challenges of asset management, allowing clients to focus on their core operations.
- Improved Client Experience: Enhances overall client satisfaction by addressing issues promptly and efficiently, leading to quicker resolutions.
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