Corporate
Responsibility
CONNECTIONS THAT MAKE A DIFFERENCE
We Take Responsibility Through:
COMMITMENT TO QUALITY
Diversified is committed to delivering to an exceptional standard and does so by rigorously following a comprehensive Quality Program, which is both structured and agile so that lessons learned are incorporated on an ongoing basis.
The Quality Program is multifaceted with the overarching goal of delivering high standards, meeting and exceeding client expectations as well as ensuring strict adherence to statutory and regulatory requirements. Diversified is committed to continuous improvement and firmly believes in the importance of both adherence to and the promotion of Quality Programs and systems across the organization.
The company will strive to make all facets of operations, including all works carried out within the scope of the business, comply with the QMS and applicable regulatory requirements. This policy is general company knowledge and has been communicated to all associates and organizations working for or on its behalf. Associates and other organizations are expected to cooperate and assist in the implementation of this policy and QMS while ensuring that their own work is carried out without risk to themselves, others or the environment.
Diversified is committed to:
- Delivering on-time and on-quality solutions, systems and services that meet or exceed client expectations.
- Ensuring that each associate fully understands both the content and importance of the Quality Management System (QMS).
- Embracing the QMS and using it to drive outcomes that consistently benefit internal and external stakeholders.
- Ensuring that the QMS is maintained in accordance with international standards.
- Enabling and engaging our associates at all levels in our QMS to improve operational performance along the value chain from suppliers to clients.
- Increasing the motivation and skills of our associates to add value to our clients and our business, through continual training and development.
- Enhancing client satisfaction through the delivery of exceptional services and ensuring that the focus on enhancing client satisfaction is maintained.
- Identifying risks and opportunities that may affect conformity of products and services with the QMS.
- Continuous improvement of the QMS, processes and systems through the establishment of measurable objectives and targets. Objectives and targets will address risks and opportunities for Diversified as determined by senior management, in consultation with key stakeholders both internal and external to the business.
HEALTH & SAFETY
Diversified is committed to:
- Becoming a leader in OHS performance and making OHS a core value of everything we do.
- Providing a positive safety culture in which every associate, contractor and visitor feels free to speak up about non-conformances, undesirable or unsafe situations or any other OHS related issue.
- Having a risk-based process in place for the identification, classification, prioritization and control of hazards and risks.
- Providing all associates, contractors and visitors with relevant information and regular training on OHS requirements to enable them to conduct their activities safely.
- Providing adequate systems and resources to effectively manage the OHS management system, rehabilitation and return to work processes.
- Consulting and collaborating with associates and/or their representatives and other stakeholders on OHS matters.
- Implementing approaches to help protect people from health and safety risks.
- Implementing a Plan-Do-Check-Act systematic approach to support continual improvement of OHS performance.
- Meeting or exceeding all applicable laws and Diversified Safety Standards, whichever is the highest standard.
ENVIORMENTAL SUSTAINABILITY
Diversified seeks excellence in every aspect of our business and is committed to minimizing the environmental impacts of our business operations.
Diversified is committed to:
- Continuously improving environmental performance and integrating recognized environmental management best practices into our operations.
- Reducing our consumption of resources and improving the efficient use of those resources.
- Measuring and taking action to reduce our carbon footprint.
- Managing waste generated from our business operations according to the circular principles of reduce, re-use and recycle.
- Create requirements on use of renewable energy and adherence to energy efficient standards of our buildings.
- Ensuring environmental criteria, including climate change, are considered in the procurement of goods and services.
- Complying as a minimum with all relevant environmental requirements.
GOVERNANCE PRACTICES
Diversified recognizes the importance of having a following robust corporate governance practices with clearly defined, accountable oversight in safeguarding the long-term interest of our stakeholders.
Environmental, social and governance ideals are guiding principles that inform our decisions and actions. By integrating ESG into our business operations, we aim to create long-term value for our stakeholders while doing our part to connect and protect the planet for future generations.
Diversified is committed to:
- Conducting our business with honesty, integrity and adherence to high ethical standards, complying with all applicable laws, regulations and relevant industry standards.
- Complying with high ethical standards and the laws and regulations prevailing in countries where we conduct business.
- Respecting good business practices.
- Upholding stringent data protection and privacy standards.
- Transparency and trustworthiness by regularly updating stakeholders on EGS goals, progress, and strategies.
Supplier Diversity
As proud members of many communities around the world, we take our obligations of corporate citizenship very seriously and we are committed to supporting diverse businesses in those communities whenever possible. Diversified recognizes that creating partnerships with diverse suppliers is a major competitive advantage and a powerful business tool. Diversified’s supplier diversity mission is to build relationships with and purchase goods and services from certified diverse enterprises owned by minorities, women, veterans, lesbian, gay, bi-sexual and transgender that can help Diversified achieve its growth objectives.
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