ADOPT by Diversified TM

Dedicated
Experts

Integrated technical support and
PREVENTATIVE MAINTENANCE RESOURCES

OVERVIEW

Dedicated On-Site Experts 

Managing all the technology in your organization is demanding, from audio and video to digital signage, media production, storage and more. Plus, the immediate support and maintenance required to keep them operating at peak performance can easily strain already limited resources.

Diversified’s Adopt managed service offers remote or on-site Client dedicated technical experts, when and where you need them. As supplemental members of your team, they help you drive technology adoption and deliver an enhanced user experience.

 

Adopt

The technology across your organization is extensive. Our expertise and services ensure you receive the right resources with the right set of skills to meet the demands of your business.

Areas of Expertise

  • Audio Visual
  • Digital Signage
  • Electronic Security
  • Media & Entertainment
  • Unified Communication & Collaboration

Applications

  • Day-to-Day Operations
  • Executive Support
  • Live Events
  • Video Production

Featured Project

Air Products

When Air Products built their new global HQ, they knew it was an investment in their future. Updating the technology in an existing facility is typically completed over time. This results in different technologies deployed at different times that deliver different user experiences. The new HQ was an opportunity to wipe the slate clean with a strategic technology rollout across the facility.

“You only get one chance to make a first impression. It was important to us that our employees had a positive experience when they used the technology.”  

- Brian Galovich, SVP and CIO, Air Products.

 

 
"Having Diversified onsite makes them part of the team. They know what is going on and better understand what it is we are trying to accomplish. I think onsite makes for better engagement."

Manager Enterprise Video Services

"Diversified onsite support resources become part of the team and are therefore part of the solution. We found that personal connection led to better communication and less finger-pointing. We had fewer issues and tickets were resolved more quickly."

Senior Systems Engineer

"By Diversified coming onsite, our staff was freed from doing daily meeting support which allowed us to concentrate on more long-term projects."

Director Workspace Solutions

"Diversified ADOPT members accounted for resolution of 1390 AV support tickets with the majority of them resolved within 24 hrs."

Conferencing Technology Service Manager

OUR OFFERINGS

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User Adoption Support

Your technology is only as good as the user experience it delivers. Get customized support and training to familiarize your teams with the new technologies and maximize your ROI with support and maintenance to keep systems operating at peak performance.

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Media Production

Elevate your communications strategy with customized video content to meet your unique needs. From the storyboard to the studio, these media specialists are ready to develop and deliver the compelling content you need to connect with your audience.

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Live Event + Executive Concierge

Spotlight your next event with dedicated resources behind-the-scenes focused on the details so you can focus on your delivery. From conference center coordination to executive meeting support, these on-site experts proactively manage the technical requirements for a smooth event

TRUSTED BY

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BENEFITS OF ADOPT

A Unique Approach to Technical Support & Preventative Maintenance

  • Reduce time invested in recruitment.
  • Lower operation costs associated with benefits and tax burdens.
  • Empower employees to embrace new technologies.
  • Leverage training materials created for specific use cases and user groups.
  • Boost efficiency, productivity and user confidence.

OUR INSIGHTS

News & Media

Diversified Strengthens Its Consulting and Innovation Capabilities with Strategic New Hires

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News & Media

Diversified Announces Flex Sourcing for Media Production and Live Event Management

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Insights

Bigger Than Broadcast: The Future is Data-First, Flexible, and Intelligent

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Your New
Experience Awaits