SCANA Energy

SCANA

Utility Operations Center Upgrades Mission-Critical Functions

SCANA needed a partner for design validation and build services for utility operations center upgrades to monitor power transmission and gas pipeline functions, as well as an electric simulator for training purposes.

Diversified served as the client’s design validation consultant, and proved through an exhaustive process that character heights for the operators managing the display walls would be of sufficient height for readability from the operator workstation positions. Integrated into the electric transmission control room was a custom-built, 8 x 3, 80’ display wall structure with appropriate screen technology to accommodate aggressive off-axis viewing angles.

Flanking the main transmission grid wall are two 4 x 3, 50” Mitsubishi cube walls. The top row of each 50” wall required Fresnel offset, in order to maintain perceived brightness for off-axis viewing. The gas pipeline center included 4 x 3, 50” Mitsubishi wall and the simulator included three edge-blended 3-chip, ceiling-mounted Christie projectors and operator-recording technology for instructional playback.

All display walls are driven by redundant display wall processors operating in either the Windows or Linux environments. In all spaces, Diversified provided supporting audio for audible alarms and video playback. Diversified provided support to the architect on acoustics, mechanical, electrical (including lighting), furnishings and storage.

SCANA is pleased with their utility operations center upgrades utilizing Diversified’s technology and ergonomic solutions for their mission critical environment and are actively using it 24/7/365.




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Metro Water Services

Metro Water Services

Technology Meets Historic Preservation in Utility Operations Center Modernization

Modernization of Metro Water Services’ treatment plant was needed to facilitate monitoring of drinking water, drainage and improve operational efficiency. The 1929 facility was converted from a manual operation to one with a fully automated instrumentation and control system. In a location listed on the National Registry of Historical Places, Diversified was challenged with marrying a modern control room
with historic brick architecture.

Starting with an empty brick shell, Diversified provided design-build services for the utility operations center modernization including operator stations, lighting and acoustics for the control room and war room. The build-out was strictly superficial; nothing could be connected to the historic structure. Five sit/stand operator stations, each with a clear view of the 4×3 video wall, were created in the multi-tiered, c-shaped control room. The custom video wall has sound-dampening components and is flanked by monitors on winged walls for maximum visibility. Barco CMS software moves mission critical data around the Metro Water network for real-time, operator-specific information, alerts and SCADA applications.

A kitchenette was installed adjacent to the video wall for convenience. The war room is used for crisis operations as well as daily meetings, accessing content via re-purposed LCDs. The goal of improving operator efficiency and effectiveness has been met. Operators are sharing a common operational picture and can dispatch and push content out to the field through the scalable solution. With clear visibility through tilted glass walls, tours of the facility are regularly conducted for the Mayor, City Council and schools from the mezzanine.

The project won the Metropolitan Historical Commission’s 2017 Preservation Award as well as the ACEC Engineering Excellence Award in the Building/Technology Systems category.




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Georgia System Operations Corporation

Georgia System Operations Corporation

Expansive Video Wall for Mission Critical
Visualization of Electricity Operations

Georgia System Operations Corporation (GSOC) strives to make connections that ensure fulfillment of reliable, economical electricity for its members, from generation to transmission and distribution. Toward this objective, GSOC upgraded its transmission control center to modernize operations and provide greater situational awareness to its operators. The centerpiece is an expansive video wall for mission critical visualization solution displaying crystal clear data and graphics while empowering efficient visual collaboration.

Like most transmission and distribution companies, GSOC has historically relied on a static map board to monitor electricity operations. With a growing need to combine and visualize many of today’s dynamic software applications, GSOC engaged Diversified to develop a turnkey video wall solution and create a fully integrated platform comprising an 8 x 4 matrix of Barco 70” display walls, an ECU-100 controller and control room management software (CMS).

Using Barco’s CMS software, operators and managers can control content on the main video wall and adjacent panels. They can share EMS workstation content and application windows on any screen, easily moving information from one desktop to another using CMS’s Sidebar GUI. Managers can also select information presented on any workstation or display wall in the Main Control Center and exhibit content live in other rooms.

Sidebar users can view any source in real time for 24/7 situational awareness. They can create, store and display “perspectives” (groups of sources) with other Sidebar users or send these perspectives to any PC or the ECU-100 controller, equipped with a Display Agent. The Sidebar “Squid Mode” gives any operator seamless control of the ECU-100 controller’s mouse and keyboard by moving the mouse from the monitor to the display wall.

With the ability to create a common operational picture of multiple sources, operators enjoy greater access to information to make faster, better decisions and fulfill its promise to its members.




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Prince George’s County EOC

Prince George’s County EOC

Providing Homeland Security and 911 Operations With Mission Critical Communication Technology

The Emergency Operations Center (EOC) of Prince George’s County is a 46,000 square-foot facility that serves as the Office of Homeland Security headquarters as well as the County’s 911 back-up and emergency management center, fielding more than 1.3 million calls per year.

The County’s Office of Emergency Management sought enterprise-based video and control systems that would scale and interconnect with endpoints such as PCs, encoders, IP cameras, network video recorders (NVR) and/or other facilities and systems on the same network. The AVS needed to be able to drive multiple video walls in various locations connected by an IP network. The total solution would have to be configurable and expandable from a single output to a configurable display proportionate to the number of monitors recommended for the wall size available for a single array, requiring maximum utilization of wall space. The system would need to include the ability to do in-room presentations as well as teleconferencing and video conferencing with requirements for interconnectivity in designated areas, while other sites would operate as stand-alone entities. The entire solution would need to be easy to use for all end users during emergency situations. And, the timeline for completion from infrastructure planning to training was an aggressive three months.

The new design for the EOC included a comprehensive enterprise video display system, a Digital Media Presentation System (DMPS) for presentation control and a video wall, driven by VuWall. VuWall—selected for its reliability and user-friendly interface—manages the displays as desired by the end user and allows distribution of video across several displays. The DMPS affords substantial signal routing flexibility and high-performance processing without the need for separate components, providing flexibility and cost saving while delivering the performance and reliability demanded by mission critical environments.

Once described as the weakest link in the chain of radio communications interoperability in the Mid-Atlantic, the Prince George’s County EOC has been transformed into one of the leading 911 communications centers in the DC area.




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NASA

NASA

Mission Critical Technology Implementation Supports Tomorrow’s Research

The NASA Ames Research Center is a leader in IT research with a focus on super-computing, networking and intelligent systems. Ames conducts R&D and develops the technology that makes NASA missions possible. Since 2004, Diversified has engaged in various mission critical technology implementation projects at Ames with QSS and Raytheon.

Most recently, Ames challenged Diversified with demanding, mission critical projects ranging from evaluation, design, documentation and implementation of mission critical technology to facilitate full digital TV (DTV) integration. Given the mission-critical nature of NASA’s work, Diversified had to deliver with zero margin of error. The project encompassed four main areas including the Columbia Super-Computing Project, a video operations center, a video conferencing system and DTV integration.

  • Touted as the largest and fastest processor on the planet, the Columbia supercomputer gained worldwide recognition for increasing NASA’s computing capabilities. Diversified designed the structured wiring and enclosures to
    support implementation of the powerful super-computer, which proved critical for NASA’s Return to Flight (RTF) effort.
  • The video operations center project entailed documentation of all existing systems along with updated drawings of schematic wiring.
  • Diversified designed, installed and commissioned an advanced video conferencing and remote collaboration room for the Aerospace Engineering Division’s Flight Systems Research Lab.
  • Diversified conducted a technical evaluation of the video operations facility, developing the scope to make the transition to DTV. This included a layer 1 control system, technical operations manual, electrical grounding and lightning
    arrest, and upgrade of the L-band distribution and satellite receiver system.

Diversified’s recent technical partnership on these projects met with Ames’ high standards and furthered Ames’ critical role in support of America’s space and aeronautics programs.



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