Virginia Tech

Virginia Tech

Players’ Lounge Combines Modern Entertainment with Enhanced Recruiting Technology

The words college football immediately bring to mind stadiums, excitement, fans and probably some tailgating. However, in order to get players prepared to hit the field for the big game, coaches and teams know that it’s just as important to have a place for the players to bond and relax off the field as well.

When the Virginia Tech Football and Athletics Media team wanted to renovate their 7,000 sq. ft. players’ lounge, they turned to longtime partner, Diversified, to deliver a space that would offer student athletes a place to relax and bond with their fellow teammates. Their goal was to provide the atmosphere of a modern entertainment complex with a unique team-centric design that would reinforce the team identity. From gaming systems and a theater to arcade games and pool tables, the finished space offers a sanctuary for players to blow off steam and enjoy team fellowship. The space even features two new LG DVLED all-in-ones used for post-game shows and other presentations. With so many displays throughout the lounge, acoustics were designed and deployed to perfection to ensure that the viewer only heard the audio relative to their specific display and content.

However, the new Sanghani Player Lounge is not only designed with current players in mind. New recruits and their families also frequent the space during campus visits, getting a behind the scenes look at the student athlete environment. In addition to the entertainment-focused lounge area, the renovation also expanded the office areas for Tech’s player personnel and recruiting staff. These areas now include a collaborative conference space within the recruiting office, enabling a more functional virtual recruiting experience.

“The identity of Virginia Tech Football has been built around a blue-collar work ethic and a close-knit family environment,” said Mehul Sanghani, Virginia Tech alum and longtime donor. “We hope that this investment in the player’s lounge and our recruiting infrastructure creates an environment for our former players to come back and reinforce that identity, our current players to build the bonds that make that family environment tangible and attract future elite Hokies that want to be a part of continuing that legacy.”

Melbourne Cricket Ground (MCG)

Melbourne Cricket Ground (MCG)

Technology that connects fans intimately to the drama, performance and excitement on-field.

Diversified was the head contractor for the public address (PA) and emergency warning intercommunication system (EWIS) upgrade at the Melbourne Cricket Ground (MCG)—Australia’s most iconic sports and entertainment stadium. Working closely with the ground manager the Melbourne Cricket Club (MCC), and audio consultant Auditoria, this project delivered an immersive stadium audio infrastructure providing fans an exceptional game day experience.

The MCC’s extensive ‘Smart Stadium Strategy’ drove this $25M upgrade to improve the end-to-end event experience for all visitors. The project was a complete refurbishment of audio technology throughout the stadium, including bowl PA, concourses, bars and function areas, gate entry and exit points, and broadcast facilities, connecting it to a converged network for easier audio management. In total, more than 3,500 loudspeakers were installed.

Audio consistency was a priority with a requirement for clear, immersive stadium audio sound regardless of where a visitor stands. d&b audiotechnik powered the full audio experience—from the under balcony systems to the bowl PA comprised of 30 robust arrays, in custom-built framing, secured seamlessly around the roof structure. For internal patron areas, the loudspeakers feed the crowd ambiance to connect fans in bars and suites to the on-field and in-crowd experience.

Diversified selected a Q-SYS ecosystem for the converged network that has integrated into the MCG’s building management system, including the EWIS. The Q-SYS system gave the MCG increased ease in operation and management, allowing more visibility of all EWIS zones. The new system provides custom paging abilities, allowing the MCG to communicate tailored messages to different gates and areas through the
Q-SYS interface.

Production capabilities were bolstered with increased audio sources and inputs fed back to the system. The MCC better supports live production and events. Performers can tap into this system for concerts, with a marked improvement in audio quality for artists performing on-field.

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National Geographic

National Geographic, Encounter: Ocean Odyssey

Simple IT Infrastructure Provides Reliable Connectivity for Oceans of Fun and Exploration

The National Geographic Encounter: Ocean Odyssey is an immersive exploration of the oceans. Located in Times Square, the Encounter exhibit makes use of technology and reliable IT infrastructure to give visitors the virtual ocean experience. The exhibit was developed and produced by the creative minds at SPE Partners, and a team of Oscar, Emmy, Grammy award winning artists along with technical consulting provided by Diversified.

National Geographic engaged Diversified early in the construction phase and worked in collaboration with SPE Partners through the design, build, and manage methodology. Diversified subject matter experts, key SPE Partner stakeholders and vendor partners met with Ocean Odyssey retail, physical security, social media and show team representatives to fully understand all of the business and functional requirements for the network. Diversified designed a complete wired and wireless network architecture, UCaaS solution, and end-to-end cyber security platform, ensuring clear segmentation and coverage based on the client’s needs. This included coordination with service providers to deliver adequate bandwidth and redundancy to meet the client’s requirements.

In order to deliver the network infrastructure more quickly so that all applications and trades could be online and connected, Diversified built the network infrastructure well before the exhibit construction was completed. This included staging the equipment and creating the cloud configurations prior to implementation which allowed for a physical plug-n-play network installation. The Diversified team stayed involved to help on-board all vendors and ensure proper go-live execution for the client.

Given the scope and scale of this exhibit, all parties agreed it was essential to implement ongoing support so the client could concentrate on client satisfaction. As a result, Diversified partnered with SPE Partners to provide a remote managed service to proactively manage their UCaaS, network, and cyber security solutions. This has proven to drive increased reliability and free their associates to focus on running the attraction, taking comfort in knowing their guests will have a great experience both walking through the exhibit and leveraging connectivity around them.

Her Majesty’s Theatre

Her Majesty’s Theatre

Restoring the Shine to Australia’s Historic Crown Jewel for New Generations of Theatre-Goers

Updating historical locations can breathe fresh life into them for new generations to enjoy. After enduring prohibition, an unremarkable 1970s’ renovation and two pandemics, it was time for Her Majesty’s Theatre to shine again. When the Adelaide Festival Centre Trust took possession of the historic landmark, they knew that a complete renovation and audio technology upgrades would help cement the building’s legacy for a modern audience.

As part of a A$66 million total rebuild that spared only the theatre’s historic facade and eastern wall, Diversified’s Australian team was brought in to deliver a complete scope of audio technology requirements. “Theatre systems are usually very high end and a highly specified design,” says Nico Van Wieringen, operations manager at Diversified. “For a project like Her Majesty’s Theatre, the pressure is on to deliver the performance and expectations of the stakeholders.”

Focused on delivering an exceptional acoustic experience from any seat in the venue, Diversified worked with Schuler Shook consultation to design and deliver a technology system worthy of a standing ovation. The theater’s new system includes a comprehensive technical cabling infrastructure with custom stagebox and patch panels; a custom stage management console housing paging, venue relay monitoring, cue lights and stage intercom systems; and a performance video relay system using venue long view and low light cameras to relay performances to monitors throughout the venue.

“A fantastic outcome has been achieved across all project stakeholders,” adds Van Wieringen. “From a technical perspective, all of the systems installed and coordinated are in line with achieving the overall acoustic performance, and meeting the Adelaide Festival Centre’s expectations, aligning with their production systems. All project stakeholders are delighted with the outcome and the public’s response to the opening of the theatre has been overwhelmingly positive.”

Although the official unveiling for Her Majesty’s Theatre took place amid COVID-19 restrictions that limited the number of tickets available, this crown jewel has been restored to new brilliance and eagerly awaits the day it can once again greet and awe a full house.

NBCUniversal Boston Media Center

NBCUniversal Boston Media Center

Combining Two Locations & Four Properties into a Single Facility – All Built on SMPTE ST 2110 Standards

When NBCUniversal wanted to update and combine their Boston locations, they engaged Diversified’s team of industry experts to help design and deliver a new facility all built on SMPTE ST 2110 Standards that would enable them to adapt to the future and grow with the industry. With a strict timeline and four properties to go live in the new 160,000 square-foot building, there was no margin for error.

Built entirely on SMPTE ST 2110 standard, the facility is completely engineeredwith a focus on IP and collaboration. The four business units, NBC Boston, NBC Sports Boston, Telemundo Boston and New England Cable News, are supported by five production control rooms, a 12-seat Media Operations Center and a 14-seat assignment desk. With Evertz EXE routing at the core of the facility, it’s additionally outfitted with Ross Acuity switchers, Harmonic play-out and record server channels, 44 live processing paths, SSL System T audio packages and an RTS ODIN Intercom. Ross Xpression is used for news graphics while ChyronHego is used for sports content.

Each of the six studios features a Sony cameras on Ross CamBot pedestals with CueScript prompters. Even the break room is designed to be camera ready if needed. Outside of the studios, the 265-desk newsroom offers NBC a new level of collaboration.

With so many manufacturers contributing to the project, the Diversified team not only managed their own scope but also provided management and coordination services on behalf of the client to support the dozens of vendors working on-site during the extended commissioning process.

Leveraging Diversified’s comprehensive portfolio of services, the team also provided the architectural coordination, structured cabling design and installation, and AV collaboration spaces for the entire facility—including 20 conference rooms and huddle spaces. In total, the facility contains more than 1.5 million feet of cable, 19,000+ connectors, 5 satellite dishes and 595 drawings.


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USNS Mercy

USNS Mercy

Advanced AV Systems Enhance Ship-to-Shore Communications

The Mercy hospital ship is a vital resource for the United States Navy with 12 operating rooms and a total patient capacity of 1,000 beds. Her primary mission is to provide rapid mobile acute medical and surgical services to support Marine Corps, Army and Air Force units. Her secondary mission is to provide mobile surgical hospital service for the U.S. government in disaster or humanitarian relief. To support these missions, advanced AV systems were needed for the ship’s closed-circuit TV, secure and non-secure video conferencing capabilities across four mess halls, which serve as central points for ship-to-shore communication, and in the Admiral’s conference room.

The four mess halls; Main, Junior Officers, Senior Officers and Chief, each received multiple large format displays to relay video content and AV rack systems to house the control equipment. The Main and Junior Officers’ systems utilize a Crestron control processor and Extron switchers for all video and switching, ClearOne for audio switching and mixing, and wireless microphone components. Tannoy ceiling loudspeakers installed in the space provide reinforced audio and are powered by TOA amplifiers. The system rack includes a custom-programmed touch panel that provides advanced routing control. Three additional wall-mounted keypads placed around the rooms support basic AV functions. When video conferencing is necessary, a codec is brought in by the ship’s IT personnel and connects to the rack system.

The Senior Officers’ mess area is equipped with an interactive display for on-screen annotation and programmed for two AV zones with secure and non-secure video conferencing capability. The Chief’s mess area has a single display and wireless touch panel so presenters can sit anywhere in the room and control basic AV functions.

The Admiral’s conference room is the smallest of the shipboard venues but the most advanced and secure in capabilities. To assist the ship’s IT department in monitoring all AV systems and displays throughout the 894-foot ship, Diversified integrated Crestron’s e-control system.

Due to the high demand for this vessel, Diversified engineered and installed the advanced AV systems quickly within a tight timeline. Working with the on-site IT team, they expedited the project running cables through bulkheads, welding mounts to the ship’s support structure and reinforcing ceiling speaker tiles to prevent movement while the ship is out to sea. The USNS Mercy now has the advanced AV system capabilities needed to more effectively meet and relay ship-to-shore communications in support of each mission.

Woodrow Wilson High School

Woodrow Wilson High School

Keeping Students and Faculty Connected Through Comprehensive Classroom Media Systems

The use of technology in education today allows for innovative collaboration amongst students and faculty. Woodrow Wilson realized a need for upgraded technology as their classrooms were utilizing older technologies that hindered class discussion and interaction. The main auditorium’s sound and display system was less than satisfactory in performance, along with the schools Public Address (PA) system that is a one-way communication for the school. Lastly, the school needed a single location that controlled all classroom media systems.

The goal of improving communication and collaboration involved many moving pieces. To start, Diversified implemented a physical IP layer for a fortified network. We installed digital whiteboards, monitors and/or projectors in each classroom and throughout the facility. All digital whiteboard’s and common area displays are connected to an IPTV/CATV head-end, providing custom digital content. The solution for the auditorium included a sub-woofer and in-line speaker arrays, two large projection screens with projectors at the mezzanine level, and a 200” screen supporting the main auditorium. An all-digital control room integrates wired stage microphones, wireless microphones and a matrix control board.

Diversified designed a digital Media Control Center that supports all media outlets. This includes a live production studio, a video editing station, a full audio recording studio, and video teleconferencing. Finally, we connected the school with a facility-wide, bi-directional PA system in each classroom and strategic common area that integrates with the school’s Unified Communication System, clock and bell.

This implementation of cutting-edge technology allows teachers to leverage the latest in interactive teaching methods and foster a culture of collaboration in the classroom. The solution has resulted in a more productive and interactive school environment for both students and faculty.

See more classroom media systems projects


Hyatt House

Hyatt House

Audio Visual and Telecom Systems for New Oceanfront Hyatt House Hotel

Crestline Hotels & Resorts opened Hyatt House Virginia Beach/Oceanfront hotel in April 2017. Diversified provided AV and telecom systems for the oceanfront, 19-story, 156-room hotel, the first Hyatt-branded hotel in Virginia Beach. Located on the oceanfront at 2705 Atlantic Avenue, the property lies in close proximity to the Virginia Beach Convention Center, Virginia Beach and Norfolk military installations, and Virginia Beach Town Center.

Diversified was brought on to develop and implement the technology needs for the Hyatt House. The integrated audio visual systems consist of public displays, guest room televisions, presentation systems and a centralized distributed background music system. Working as a subcontractor to Armada Hoffler, Diversified provided turnkey delivery of the specified audio visual systems to include: product, installation,configuration, software programming, testing, performance verification, final documentation and user training.

Major parts of the installation to note include a 109” tensioned advantage electrol motorized ceiling-recessed projection screen along with a 6000lm multimedia projector in the hotel gathering room. Additionally, Diversified installed more than 60 two-way shallow ceiling speakers throughout and many of the public AV systems are controlled by Q-Sys touchscreen PoE controllers, either table or wall-mounted. All 156 guest rooms received 49” LG displays and those with living rooms were equipped with an additional 55” display in the living area. Additional displays were provided throughout in the lobby, lounge and fitness center areas.

Diversified also provided an operable end to end structured cabling system.This included furnishing and installing cable, supports, inner-duct, racks, cabinets, termination components, ancillary equipment, testing, and labeling and documentation of cables and connectors.


Radford University

Radford University

Lecture Capture and Playback bring Behavioral Sciences to the Next Level

When Radford University needed a modern clinical observation and recording system for its new College of Humanities and Behavioral Sciences (CHBS) building, they turned to the team at Diversified. Intended to enhance the education process, the system needed to provide controlled access video as an instructional and research tool, allowing live observation or review of recordings as well as the ability to mark and add descriptions to specific points in videos as feedback to students. This would require integrated IP cameras, storage and control servers, talkback/bug-in-ear features and control software through a secure IP network, all while complying with HIPAA requirements.

Diversified designed and built a solution to include video capture cameras, video server recorders, control interface equipment and microphones across more than 20 rooms. The microphones are connected to the cameras in each room and synchronized for live view and recorded playback. Additionally, the team provided a toggle switch with an LED indicator wall plate in each space with dual purpose: a switch to start/stop recording and a “Kill Switch” to keep audio/video feeds from being seen by anyone connected to the server. System management software, equipped with user-based permissions and functionalities, is also included on the workstations within each observation room. Each user is granted access to only the features, functions and portions of the system to which they should have access, including live and recorded video viewing and editing.

Radford University’s CHBS is now home to an innovative application of secured video, collaborative interaction and data capture for the advancement of academic, clinical and research applications of its students.


Leavitt Partners

Leavitt Partners

New Zoom Conference Room Used for Internal Needs as well as Revenue-Generating Events

Leavitt Partners, a healthcare business consulting firm out of Washington, DC, was started by Mike Leavitt with one goal in mind—to bring clarity to the rapidly changing healthcare system in the United States. As former secretary of Health & Human Services, Leavitt understands the importance of effective communication in solving complex problems for his clients and sought a turnkey technology solution.

Diversified was selected to provide AV and structured cabling systems design, scope of work and implementation based on our extensive experience and BICSI-Certified RCDD engineers. Diversified’s Structured Cabling team installed, terminated, labeled and tested dual CAT6 voice/data cable drops for the offices, zoom conference room and workstations using a Berk-Tek/Leviton Cat6 CMP solution. Then, the Advanced Visual Environments team got to work on a zoom conference room solution that would fit Leavitt’s internal needs and be flexible enough for rental of the space to the public.

The AV solution Diversified provided covers a multi-purpose room, conference rooms, reception area, offices and café. In the multi-purpose room, an operable partition separates two rooms so that they can function independently or together as one large conferencing space. When divided, both rooms accommodate local presentations, audio conferencing and video conferencing via Zoom. When combined, the rooms operate as one system to accommodate a larger number of conferencing participants and simplify the user experience.

Because the room is available to the public for rent, and not all organizations use Zoom, Diversified provided Polycom hardware that is compatible with Zoom via Zoom Connector. The Polycom hardware is also compatible with standards-based video conferencing endpoints such as other Cisco or LifeSize and can connect to third-party bridging services or virtual meeting room providers such as BlueJeans. Lastly, all monitors provided are capable of displaying video content in UHD/4K; however, Diversified configured the system for versatility to support video sources with lower resolutions such as HD/1080p.


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