Solution
Let’s be real—most people dread going to the doctor’s office. From sterile waiting rooms to intimidating exam equipment, the experience can easily heighten anxiety and raise your blood pressure before a test even begins. TELUS Health set out to change that by creating an environment that puts patients at ease from the moment they walk through the door.
4
Interactive Displays
Tech that Connects and Cares:
The transformation begins the moment an individual approaches the Calgary Care Centre. A floor-to-ceiling convex LED welcome wall, visible even from the street, greets them with calming, high-resolution digital content—instantly setting a modern, patient-focused tone. Custom wood fins seamlessly incorporate the LED into the architectural design and dual resolution pixel pitches create a diffused, serene look. But that’s just the beginning.
Once inside, TELUS Health’s Visualization Hub takes the experience to the next level, serving as a central tool for health coaches to review health metrics, action plans, and patient progress in real time. Rotatable interactive touch screens provide key insights at a glance, empowering coaches and patients to align on personalized care strategies.
25+ OLED
Displays in Procedure Rooms
Transforming Rooms From Clinical to Cosmic:
The clinic’s MRI room takes immersion to the next level with innovative curved projection mapping technology. Patients are no longer confined to staring at cold, sterile surroundings. Instead, they can be transported to a world far beyond the clinic—whether it’s the serene depths of the ocean or the dazzling northern lights.
With custom lighting and ambient sounds that complete the effect, patients can relax and focus on the immersive environment. They can even connect their mobile devices and enjoy their favorite playlist, making the experience more calming and personalized to their comfort.
The innovative integration required detailed coordination among vendors with custom mesh barriers and a catwalk projection room, ensuring safety and preventing interference with the MRI’s electromagnetic fields.
The exam and procedure rooms offer a similar experience, with curved OLED displays mounted along the walls and ceiling showcasing engaging content. With large windows offering views of these spaces from the street, they are a glowing beacon of how modern prevention can blend patient care with advanced technology.