As a future-thinking company, we make training and certification priorities to ensure you receive the best possible service and support.
Our Technology Integration Services Are…
Our project management practice ensures a thorough, consistent and fully documented approach across all projects. The optimum outcome is achieved through established processes, careful oversight and clear communication
Customer satisfaction is in our DNA and begins with understanding your unique needs, collaborating on solutions, communicating consistently throughout the design-build process, training for Day 1 success and, just as importantly, supporting you on Day 2 and beyond.
Partnering with Clients
Diversified is adept in the design of custom technology solutions to meet our client’s exact needs. A design-build engagement provides clients with many benefits, including:
- Single Source Responsibility
- Early Knowledge of Budget
- Value Engineering
- Time Savings
Our Design-Build Process
- Client Interview
- Current Capabilities Assessment
- Showroom Tours
- Architectural Review
- IT Integration
- Technology Budgeting
- Infrastructure Construction Drawing
- Equipment/Electrical Layouts
- Elevation Drawings/ Details
- Signal Flow Diagrams
- Heat Load Calculations
- Furniture Coordination
- Microphone & Tablebox Placement
- Project Plan (GANTT)
- Rack Fabrication
- UI Programming
- Pre-deployment Testing
- Early Procurement
- On-Site Prewiring
- IT Coordination
- Furniture Integration
- UI Testing
- Audio Balancing
- Quick Reference Guides
- Service Turnover
- Telephone Help Desk
- Remote Monitoring
- Warranty Support
- Equipment Replacement
- Preventative Maintenance
- Field Service Technicians
- Tiered Service Plans
Partnering with Consultants & Contractors
Diversified also works with design consultants, general and electrical contractors for implementation of best-in-class technology solutions. Clients find that Diversified has a true teaming approach to solving unforeseen challenges and helping projects stays on-budget, and on-schedule. The result of these partnerships is projects that exceed client expectations.
The Diversified Advantage
Our award-winning teams understand the real-world application of technology, which informs each client engagement from consulting and design to construction, service and management. Clients realize the following benefits working with Diversified.
Technical Resources – Diversified’s designers, project managers, programmers and installation technicians hold the highest technology credentials and have years of experience in technology integration.
Dedicated Project Management – With Diversified, your project is assigned to a dedicated project manager who is trained and experienced in running and completing high-quality, technical integrations.
Certified Programmers – Our dedicated programmers are masters at creating everything from intuitive user interfaces to AV control systems to custom software for wayfinding, directories, mission critical applications and more.
Quality Assurance – Our attention to detail through technical standards and ability to quickly identify problems in a well-documented systems integration process consistently deliver high-quality projects that exceed industry standards.
Customer Support – A 24/7/365 help desk with dispatchers communicating to dedicated field technicians is poised to quickly resolve your service and maintenance needs.
Customer Satisfaction – Each client receives a survey after each project is completed to measure overall satisfaction. We ask them to complete a form, on which they rate our performance in several areas, as well as offer comments or suggestions for improvement.
Connect to Your Digital Future
Call or email us to start a discussion about your workplace technology needs.
Our team of industry experts is standing by to help you enhance operations, increase productivity and drive ROI.
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