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ASSURANCE

Support Service

While the reliance on technology is growing, the allocation of time and resources to service technology is not and, in some cases, may be shrinking. Diversified’s ASSURANCE service helps you keep vital audio visual, collaboration, media, digital signage, information technology and security systems operating optimally.

We offer superior support by listening to your needs, understanding your goals and pain points, and delivering solutions to make your team and business more productive. We also ensure your solution is protected so you can have full confidence with your technology systems.

Prolong the life of hardware and optimize system performance

Reduced system downtime

Proven track record for industry leading IoT maintenance and support services

A unified global support experience with multiple vendors

A Global Organization, Serving Local Needs

Global support from our highly trained NOC operators, vast pool of field service technicians and skilled level 2 & 3 technical resources for maintenance, troubleshooting and training. This includes access to the Diversified Global Alliance.

50+

Locations
Dedicated Service Teams

5

Network Operation Centers

24/7 Follow the Sun Capability

We’re Serious Problem Solvers

ASSURANCE makes your technology challenges our business and we are serious problem solvers who are committed to supporting your technology systems so your business can thrive.

  • Unlimited help desk support for any product failure
  • On-site troubleshooting within 1 business day*
  • Rapid initial response within 15 minutes
  • Annual preventative maintenance
*For locations within a 2-hour drive of a Diversified office.

A Unique Approach To Technical Support Services

Contact us today to learn how ASSURANCE can help you gain a competitive advantage.

CONTACT US
Diversified

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