OUR OFFERINGS
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Proactive Alerts & Monitoring
Ensure rapid detection of potential issues as they arise with prompt automated ticket activation and prioritization for swift resolution. Access invaluable insights into your equipment’s performance with advanced analytics, enabling informed, data-driven choices, configuration optimizations and confident upgrade planning.
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Remote Diagnosis & Resolution
Our team adeptly tackles any technical hurdles regardless of location through automation and remote access. This guarantees swift support and reduced downtime, including real-time updates on resolution status for a seamless and uninterrupted experience for pivotal events and presentations.
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Advanced Analytics & Custom Reports
Access your real-time data with interactive dashboards that facilitate the swift identification of patterns, anomalies and critical insights concerning your monitored technology. You can even collaborate with key stakeholders across your organization to maximize performance optimization and enhance user experiences.
TRUSTED BY
BENEFITS OF PULSE
A Unique Approach To Remote Managed Services
- Foster long-term service partnerships to ensure maximum system performance and ROI.
- Accelerate speed of issue detection and resolution with integrated domain knowledge.
- Deliver a seamless user experience.
- Improve incident detection, response times and automation capabilities to save time.
- Support better decision-making and actions through the automated report and increase visibility into IT service delivery quality.
