IN THE MEDIA

Strategies for Success

How AV integrators survived and thrived after the pandemic—and are helping their clients do the same

The last two years have brought about permanent changes to many aspects of our lives—especially how we work. As we continue to emerge from the pandemic, capabilities and expectations have changed. From an enhanced experience to remote collaboration, AV integrators are supporting their clients in new ways.

“We all know that we’ve emerged from the pandemic a changed workforce in many ways, but perhaps the most predominant and lasting changes are related to our newfound agility,” said Michael Strand, Chief Revenue Officer for Diversified. “We’ve had to pivot—and sometimes pivot again—in terms of how we deliver projects, how we engage our teams and even the solutions and services we offer.”

With clients in search of AV integrators who can partner with them to deliver on all fronts, it’s imperative the integrator of tomorrow is providing solutions and services that are not only efficient but are easily scaled to support standardization. From expanding managed services portfolios to developing new services designed to help provide unprecedented client support, AV integrators are uncovering new revenue streams to thrive in even the most challenging markets.

“It’s all about financially positioning our clients so they can leverage the latest in technology without capital expenditures,” Strand continued. “With Diversified’s new Global Payment Solutions, an outcome-based technology financing model, we’re meeting our clients we’re they are in terms of how they want to procure on an as-a-service-model.”

Read the full article (starting on page 24) to learn more >