Time Warner

Improving the User Experience Through Sophisticated Testing Environments

Time Warner’s 9,600-square-foot MediaLab includes the most complex and powerful AV systems to support its eight testing labs and two observation rooms. There’s an eye-tracking lab, designed to reveal how individuals view a website, movie, TV commercial or app and how they interact with the device carrying it. There’s a mock living room, a 47-seat movie theater and a traditional focus group room. The usability lab is used for small groups to interact with video games, video media and electronic devices. And, the mock retail area allows researchers to see how shoppers view and buy printed media, snacks and other merchandise as well as observe the effects of commercials seen earlier in another part of the facility.

Time Warner’s goal was to be able to interface with any device that might be brought into the MediaLab, either today or in the foreseeable future. “The MediaLab is an ‘imaginarium’ for audience research” says Martin O’Neill, Executive Director of Business and Research Operations. Thus, at the heart of this lab are some of the most innovative research tools devised, supported by Diversified AV systems.

Media sources can include virtually any smartphone, tablet, video game console, DVR or computer, and sources change constantly, depending on the research project. To be able to switch any source Time Warner could anticipate to any destination they may use, Diversified installed a switching system based on Crestron matrix switchers that provides a combined 184-input by 184-output matrix. Diversified also used two Crestron control processors to operate the systems, with a Crestron touch panel in each of the labs and observation rooms.

Diversified also provided a multi-window, HD digital recording system with a total of 16 H.264 recorders, connected to the DigitalMedia network. Together, they can record the media played on any device, the test subject’s interactions with the device, what the test subject says and their facial expressions so researchers can analyze them later.

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OUR WORK

W.L. Gore Capabilities Center

Immersive Exhibit Technology Helps to Tell the Story of Innovation, Integrity and Teamwork

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Veritas

STICKING TO GLOBAL AUDIO VISUAL STANDARDS FOR NEW STATE-OF-THE-ART BUILDING IN DUBLIN

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Verisk Analytics 

Placing Standardized Technology in Non-Standard Applications for Enhanced Associate Engagement

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Travers Smith

Utilizing Microsoft Teams to Create Room Standardization for London Law Firm

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Terrell Place 

Breathing New Life into a Historic Building with Experiential Content Design

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Samsung

Display and Collaboration Systems for Blossoming Technology Hub Neighborhood

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Novartis

End-To-End Technology Integration Helps Create An Activity-Based Working Environment

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Newell Brands

Relocation, Huddle Spaces, and Wayfinding Signage Supported by the One Partner for the Job

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Morton Salt

Interactive Video Wall Technology Creates Statement Piece for Iconic American Brand's HQ

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Mitsubishi 

Transforming Meeting Spaces Into A Technology Showpiece For Global Brand

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Mentor Graphics, Automotive Lab

Award-Winning Facility Designed for Display of Interactive, Cutting-Edge Solutions

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Marsh & McLennan Companies

Innovative AV Design Allows For Interactivity & Adaptability For Modern High-Rise Tenant

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Leavitt Partners

New Zoom Conference Room Used for Internal Needs as well as Revenue-Generating Events

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King.com Candy Crush

DEFINED AUDIO VISUAL STANDARDS FOR RAPIDLY GROWING TECHNOLOGY COMPANY

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Jones Lange Lasalle Aon Center

LED Lobby Space Renovation Creates Stunning Visual Experience in this Famous Chicago Skyscraper

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Intelsat

Custom Integration of Network Operations Center Improves Efficiency

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immixGroup

Videowall Brings Big Data Visualization to Life for Call Center

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IBM X-Force Command Cyber Tactical Operations Center

Mobile Command Center Technology Accelerates Cybersecurity Training on the Road and Extends Accessibility

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Herbert Smith Freehills

Seamless Collaboration And Control Technology Forms The Digital Backbone Of Business Operations

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eBay

LED VIDEOWALL INSTALLATION DELIVERS BIG IMPACT FOR EBAY’S MAIN STREET

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Deliveroo

Cutting-edge Meeting and Conference Facilities for New London Headquarters

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Cubic Corporation

Effective Communications Made Easy Through Standardization and Efficient Operations

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Consilio

Centralizing Access Control for Efficient, Global Management and Reporting

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Carpathia, a QTS Company

Electronic Security Solution Provides Mission-Critical Protection of Confidential Data

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Brickworks Design Studio

Comprehensive And Adaptable Audio Visual Backbone For A Multi-Purpose Studio

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Barrick Gold

Increased productivity with cutting-edge interactive collaboration system

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Ausenco

State of the art hybrid workplace solution enables collaborative flexibility

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Anthology DC

Building Redevelopment Restores District Neighborhood to its Former Glory

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Your New
Experience Awaits