Diversified Doubles Down on Unified Communications & Collaboration Solutions in North America, EMEA and APAC

Company appoints strategically focused subject matter experts in major regions to drive UCC customer success worldwide.

Diversified, a leading global technology solutions provider, is reinvigorating its approach to Unified Communications & Collaboration (UCC) solutions to provide a stronger partnership as its clients around the world begin navigating user expectations in the new workplace environment. While leading collaboration platforms offered companies a lifeline to maintain business continuity when suddenly shifting to a remote workforce, the focus of UCC strategies is advancing from how to support connectivity among a primarily remote team to now determining how best to transition that connection to suit the emerging hybrid work model.

With a proven track record of designing and deploying comprehensive UCC solutions around the world, Diversified has already delivered hundreds of thousands of collaboration endpoints to bridge the distance and help keep its global clientele connected.  Now the company takes its dedication to delivering an exceptional customer experience a step further with strategically focused subject matter experts in key regions around the globe to help drive UCC customer success worldwide.

Derek Paquin, vice president for Diversified’s Advanced Visual Environments specialty, leads the team in North America, focusing on delivering standardized, scalable and intuitive solution sets.  Given the strong market momentum for Microsoft Teams Rooms—especially since the pandemic—Diversified is not only focused on helping enterprise clients maximize the value of their meeting spaces but is also dedicated to an efficient delivery and providing day two support for business continuity.

“The last eighteen months have seen an unprecedented adoption for UC platforms around the globe,” says Paquin. “As our clients require solutions to changing work patterns, we continue to expand our consultative approach to best serve as their trusted technology partner.”

Across the pond, Darren Pitt, vice president of sales and marketing for Diversified’s EMEA operations, has assumed a similar role to support the company’s clients throughout the EMEA region. And finally, CJ David, Diversified’s customer success manager for workplace technology, leads the UCC efforts in the APAC region.

Creating a trifecta of expertise and support to span the globe, this team works directly with Diversified’s UCC partners including Microsoft, Zoom, Cisco Webex and Google to ensure the company is delivering the most productive and comprehensive solutions that today’s organizations need.

Explore Diversified’s comprehensive portfolio of collaboration rooms supported by today’s leading platforms.