Assurance Sweep

Technical Readiness Check for the Return to the Workplace

Many workforces relocated to the home throughout the pandemic, teaching us that associates can work from just about anywhere. More than a year later, we’re all dusting off unused office spaces in preparation for the return to the workplace—an evolved workplace—one that must serve a much more compelling purpose: a hub for in-person collaboration and a place to retain and train an incoming workforce.

That means your team can’t be hampered by dusty, non-functioning technology. A review of critical audio visual, collaboration, media, digital signage and IT systems is needed to promote a successful return. Diversified’s Assurance service helps you keep your vital technology systems operating optimally, but it starts with an Assurance Sweep. Either to kick-start your Assurance plan or even as a standalone service, this one-and-done comprehensive evaluation of your technology space certifies that everything is in ideal working order to welcome your associates back.

We’re Serious Problem Solvers

Assurance makes your technology challenges our business, and we are serious problem solvers who are committed to supporting your technology systems so your business can thrive.

Support for any product failure
On-site troubleshooting
Rapid response to uncovered problems
Annual preventative maintenance

Covered Items

A room-by-room technology review helps you return to the office with maximum efficiency and includes:

Power on the system(s) and peripherals
Test control touch panel(s) or button pads (if applicable)
Test video/audio inputs, cables and wireless presentation devices
Test microphones for functionality and/or damage
Perform end-to-end phone/video conference to confirm system functionality
Verify operability & image quality of system displays and/or projectors

Check all system remotes for functionality and possible battery issues
Tidy up any loose cabling
Complete the work performance checklist and verify with Diversified Global Service Center prior to leaving site
Provide a summary report of work completed and findings/issues with recommendation(s) for issue remediation
Provide project coordination & administration of all activity

REPORTING

We provide you with a detailed report on each room including:

Verification of work performed/items checked
Items of concern and recommended remediation
Relevant photos via our DivTech portal

A Unique Approach To Technical Support Services

Contact us today to learn how ASSURANCE can help you gain a competitive advantage.