Solution
With a clear vision and years of experience managing the university’s AV enterprise, Western’s Classroom Technology Group, part of the university’s Western Technology Services division, led the charge. To help execute that vision with precision, they turned to Diversified, their trusted collaborator and technology partner with a proven track record of delivering smart, scalable solutions that align with both function and form.
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SpM Led
Strategic Planning From Day One
The foundation for success was laid years before the first screen was mounted. Western began evaluating LED technologies in 2020 and collaborated early with Diversified on manufacturer consultation, product selection, and infrastructure planning. This ensured the necessary AV system specifications were included in the architectural design from day one. The poured concrete design required all cable pathways to be pre-planned, and Diversified provided detailed drawings of the LED display systems for the builders ahead of construction.
Dual-Zone Event Spaces, One Seamless Experience
The centerpiece of the SEI facility is a large, split-height event space that functions as two distinct AV zones. To support this architectural nuance, Diversified installed a total of six Sharp dvLED video walls, including two in the soaring atrium area and two additional displays in the lower-ceiling gallery zone. Upstairs, the Alumni Commons space features two more video walls that can operate independently or join the downstairs system via a connected AV infrastructure.
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Speakers
High-Performance Sound In a Challenging Space
Acoustically, the atrium presented major challenges because of the shape of the space and the chosen construction materials. Western partnered with DKE Engineering to design a custom EM Acoustics speaker solution tailored to the room’s unique dimensions. Contact Distribution played an integral role coordinating product logistics and providing the support services needed to realize the custom EM speaker rig. Diversified executed the rigging with precision, bringing in certified specialists to mount the speakers to a main structural beam at great height, ensuring exact placement and aiming to optimize sound coverage across both spaces.
Simplified Control for Non-Technical Users
Designed by Western’s Classroom Technology Group with decades of AV design, integration, and support experience for classrooms and presentation spaces, the system emphasizes simple, intuitive control. Crestron-based interfaces enable a differential cohort of users—whether from alumni relations, HR, faculty, or administration—to walk in, launch a presentation, and focus on the message, not the tech.
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Cameras
Training that Builds Buy-In
Rather than handing off a finished system and walking away, Western Technology Services committed to a hands-on onboarding approach. The Classroom Technology Group delivered numerous special in-person training sessions throughout May and June to give stakeholders the confidence and familiarity to use the technology effectively. By proactively addressing the human side of technology adoption, the team eliminated confusion and dramatically increased usage and satisfaction.
Featured Partner
Crestron’s solution for Western University’s Schmeichel Entrepreneurship and Innovation Building features a comprehensive lineup of content distribution, control, and user interface technologies to support an elevated learning environment. Featuring 4K HDMI switchers, DM matrix frames, ultra-high-definition scaling, and intuitive touch panels, the system ensures seamless AV distribution and centralized control across the space. Crestron’s intelligent processors and midspan power solutions enhance system reliability and simplify deployment. With high-performance video switching, flexible signal routing, and a user-friendly interface, instructors can deliver engaging, media-rich lessons, while students benefit from clear visuals and uninterrupted collaboration—supporting a modern, connected educational experience.
Featured Partner
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To meet the growing demand for high-impact content, Western University installed Sharp dvLED displays in select non-public campus venues. Strategically positioned in spaces for internal events, lectures, and large gatherings, they set a new standard for visual excellence. The SHARP FA019i2 (1.9 mm, QHD 2560×1440, 220″) delivers bright, uniform imagery at 800 cd/m² with a 3,840 Hz refresh rate, plus ADA-compliant, front-serviceable design and built-in redundancy for maximum uptime. The SHARP FA012i2 (1.26 mm, Full HD 1920×1080, 110″) offers fine-pitch clarity ideal for research showcases and keynotes. With ultra-slim profiles and neutral finishes, both integrate seamlessly into the architecture—enhancing academic, administrative, and cultural programming with professional-grade clarity and reliability.