PULSE by Diversified TM

Proactive
Monitoring

Intelligent support to
MEET YOUR TECHNOLOGY REQUIREMENTS

OVERVIEW

Proactive Monitoring and Resolution

In today’s competitive landscape, minutes matter and downtime can mean the difference between success and failure. With constant technological advancements and evolving needs, organizations are challenged to proactively manage, secure and avoid performance disruptions with their equipment, leading to a loss in productivity and even a loss in revenue.

We understand that reliable technology is critical to your organization’s success. By being proactive in your equipment management, you are elevating your technology strategy from simply having the tools necessary to leveraging them to unlock efficiencies and achieve your goals.

 

Pulse

Get proactive alerts, Continuous monitoring, resolution and advanced analytics to empower your business with actionable insights into device performance and health. As your dedicated technology and service partner, we stand with you providing vigilant monitoring, effective management and performance optimization—all while minimizing disruptions and elevating security to new heights.

Strengthen workplace technology to deliver:

  • Real-time monitoring and resolution tailored to your workplace technology needs
  • Enhanced meeting room experiences
  • Optimized digital signage for improved communication

Reinforce media technology to provide:

  • Optimal functionality of media production during events
  • Seamless continuity in broadcasts and presentations
  • Peace of mind to concentrate on crafting memorable experiences

OUR WORK

Air Products

Industrial gas leader uses new seamless tech to build stronger global bonds

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Cato Institute

Media Production Studio Leverages Robotics to Enhance Viewing Experience for Live & Remote Audiences

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OUR OFFERINGS

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Proactive Alerts & Monitoring

Ensure rapid detection of potential issues as they arise with prompt automated ticket activation and prioritization for swift resolution. Access invaluable insights into your equipment’s performance with advanced analytics, enabling informed, data-driven choices, configuration optimizations and confident upgrade planning.

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Remote Diagnosis & Resolution

Our team adeptly tackles any technical hurdles regardless of location through automation and remote access. This guarantees swift support and reduced downtime, including real-time updates on resolution status for a seamless and uninterrupted experience for pivotal events and presentations.

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Advanced Analytics & Custom Reports

Access your real-time data with interactive dashboards that facilitate the swift identification of patterns, anomalies and critical insights concerning your monitored technology. You can even collaborate with key stakeholders across your organization to maximize performance optimization and enhance user experiences.

TRUSTED BY

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BENEFITS OF PULSE

A Unique Approach To Remote Managed Services

  • Foster long-term service partnerships to ensure maximum system performance and ROI.
  • Accelerate speed of issue detection and resolution with integrated domain knowledge.
  • Deliver a seamless user experience.
  • Improve incident detection, response times and automation capabilities to save time.
  • Support better decision-making and actions through the automated report and increase visibility into IT service delivery quality.

OUR INSIGHTS

News & Media

Diversified Strengthens Its Consulting and Innovation Capabilities with Strategic New Hires

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News & Media

Diversified Announces Flex Sourcing for Media Production and Live Event Management

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News & Media

Diversified to Showcase Intelligent Orchestration for Media Production at NAB Show

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Your New
Experience Awaits