Service
Professional
Standard Service
Rate/HR
Mon-Fri
Before/After Hours
Sat-Sun/Holiday
Hours Rate/HR
Notes
Service Technician
Programmer
Engineer
UC Engineer
Tier I-II (Phone Support)
Travel Charge*
$160
$185
$185
$215
$75
$110
$240
$280
$280
$325
$75
$165
$320
$370
$370
$425
$75
$220
3 HR MIN
3 HR MIN
3 HR MIN
3 HR MIN
1 HR MIN (and then billed in
30min increments)
Travel time charged
portal to portal (round trip)
* Price for travel related costs including Air, Hotel, Car, Meals, etc… are quoted separately
In-Shop Repair
Standard Service Rate/HR
Notes
Audio Visual Equipment
Broadcast Equipment
$160
$160
2 HR MIN – required consumables to be quoted separately
2 HR MIN – required consumables to be quoted separately
