Perth Airport

Perth Airport

Public Address And Iptv System Integration Provides Foundation For Airport Communications

When Perth Airport expanded Terminal One, their Domestic Terminal, Diversified was engaged by building contractors, Built Environs to design, supply and install a new PA system and IPTV technology — two vital components of an airport’s audio visual infrastructure, underpinning passenger safety, communication and entertainment.

The PA system was a stand-alone system within the greater universe of Perth Airport. Diversified was required to interface the new system to the existing Terminal One head-end. A Biamp Vocia DS-10 was installed and connected, via fiber connection, between communications rooms. The DS-10 has wall and desk-mounted paging microphones to distribute all recorded and live voice messages, as well as other audible signals—both routine and emergency.

Additionally, Diversified designed and installed an IPTV technology system comprised of 90 IPTV set top boxes, BrightSign digital signage players and more than 90 LCD screens—all with custom mounting. In addition to flight information, the LCD monitors display digital signage, prerecorded video and television including full HD channels from free-to-air television, digital television and Foxtel (cable TV) to all or selected screens.

Crucially, the PA and IPTV systems interface with the Emergency Warning Information System (EWIS) so that, if required, EWIS can override all audio and video systems during an emergency.

Diversified delivered resourceful and advanced audio visual systems for Perth Airport—systems that are the foundation of the Airport’s communication with passengers day in and day out.


Edison Chouest Offshore

Edison Chouest Offshore

IPTV Entertainment System Solution for Offshore Vessels in the Carribean.

Edison Chouest Offshore (ECO) supports most of the United States’ Gulf deep-water operations and an expanding global market with its fleet of highly specialized new generation offshore and supply vessels. ECO contracted Diversified to provide IPTV entertainment system installation for the Island Intervention, a support vessel for a BP oil rig located 50 miles from Port of Spain in the Caribbean, just off the coast of Trinidad.

Diversified installed an IPTV entertainment system installation that delivers DIRECTV Caribbean programming to set-top boxes located in the state rooms and public viewing areas throughout the floating vessel. Satellite signal is received via a SeaTel steerable antenna located on the radar arm. Television is a critical amenity on board as there are not many other activities for the crew to partake in while at sea.

Prior to arriving on-site, Diversified went through an extensive eight-hour HUET
(Helicopter Underwater Egress Training) training in New Orleans, LA. The training involved simulated sinking in a pool while rotating the training module upside down. It focuses students on bracing for impact, identifying primary and secondary exit points, avoiding smoke inhalation, surfacing for air, and head count. The HUET training aims to increase time-saving awareness of situational characteristics that can prevent successful escape. Thankfully, our team did not have to utilize any of these lifesaving skills as they had to take a round trip helicopter transport and live aboard the ship for several days to perform the work.

Along with Island Intervention, Diversified also installed a 48 channel DIRECTV
COM1000 IPTV systems in a number of other support vessels such as the MV Island Performer. Satellite IPTV service is provided to all offices and cabins. MV Island Performer is a multi-functional offshore vessel built in Norway for ECO. Diversified looks forward to servicing other vessels in the fleet in the future.




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New York City Ferry

New York City Ferry

Improving Service and Communication to
Thousands of New York City Commuters

To improve service and communication to 57,000 weekly commuters, the New York City (NYC) Ferry launched a new fleet of vessels and a new digital signage system that encompasses both on board and dockside integrations. In phase one, nine vessels were slated for retrofit with eleven more scheduled for a second phase.

Diversified met with the client to gather all of their needs, which included streamlining digital signage management workflow, rules-based automation for content distribution, and scalability to enable ongoing growth of the network. In addition, with so many passengers relying on the NYC Ferry for transportation, the upgrades needed to be performed without disrupting the ferry schedules. Lastly, the client wanted to utilize its existing infrastructure.

Based on the client approved design, Diversified provided all AV and IT design engineering as well as content management programming design, development and documentation. Prior to implementation, off-site testing was performed and end users were provided a 3-day training course of the BroadSign Content Management System. The efficient deployment included installation of BroadSign Media Players onto current LCD displays within a single night’s shift. Once installed, rigorous sea trials were conducted before going live with content across multiple vessels.

NYC Ferry commuters now benefit from a broad range of communications on the new digital signage system. Dockside communications include: real-time ferry arrival information, the status of Citi Bike availability, and the locations of nearby bus stops. On board each vessel, passengers enjoy news feeds, menu boards, colorful advertising and, for routes exceeding 15 minutes, a Coast Guard regulation safety video. Ongoing management of the NYC Ferry’s digital signage network is provided by Diversified’s network operations center in Kenilworth, NJ.




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Washington Department of Transportation

Washington Department of Transportation

TMC Technology Integration Helps to Make Roadways Safe and Traffic Management More Efficient

The Washington Department of Transportation, Traffic Management Center’s (TMC) mission is to make roads more safe and efficient through management of roadside cameras, ramp meters, variable message signs, speed and lane control signs, and radios. When the traffic management center outgrew its building – as well as the size of its roadway monitoring system – the staff realized it was time not just for a physical upgrade, but a TMC technology integration and upgrade, too. The project called for management and display of 750 live video feeds from across the WSDOT system. The live feeds are used throughout the facility in the Operations Center, Media Viewing Room, Situation Room and in management offices.

This was a multi-phase project taking place over 9 months that required the Diversified project management and integration teams to work seamlessly with WSDOT and the general contractor. Utilizing a client-centric project management and communication process, Diversified anticipated and resolved structural and aesthetic issues to deliver the project on time and to the client’s expectations.

During phase 1 of the project, Diversified discovered the sheet metal in the Operation Center’s false wall built to hold the 90 Peerless SmartMount® video wall brackets and NEC P463 displays, didn’t go up as high as needed for seismic requirements. The team worked with the client and general contractor to resolve the issue.

For phase 2 of the Operations Center, Diversified integrated the 3×4 NEC P463 video wall while the TMC was fully operational and collaborated with WSDOT to ensure the least possible disruption to the traffic engineers. Lastly, Diversified partnered on configuration and training of the Barco CMS collaboration software and TransForm N streaming video input node that make up the networked visualization solution which drives the video wall content.

The Washington Department of Transportation is very pleased with the new, high-tech environment which has been working seamlessly 24/7/365 since completion and enables traffic management associates to efficiently monitor real-time video of traffic conditions and control area roadways.




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Toronto Transit Commission

Toronto Transit Commission

Dependable, low maintenance and easily serviceable mission critical control system

The Toronto Transit Commission (TTC), home to one of the largest control rooms in North America, wanted to incorporate the most dependable and innovative video wall Mission Critical Control System for monitoring Toronto’s public transportation system. The TTC oversees the safety of 460 million passengers annually, meaning utilizing dependable technology was essential to making sure everything runs smoothly with minimal downtime.

When selecting the ideal technology for the control room, Diversified knew it had to be dependable, low-maintenance, and easily serviceable. The Delta 80” rear projection LED cube video wall embodies all of these factors. Broken into different sections, each cube displays four separate camera feeds. Other cubes display the transit system and subway line status, allowing control room operators to make critical decisions at a moment’s notice.

Most importantly, the video wall is easily field serviceable, as it provides rear access to the displays without affecting the image presented at the front. Each cube operates independently, so that if one has an issue, the rest of the video wall remains functional. Additionally, the LED light source ensures no lamps need to be replaced over the life of the display and the power engine is extremely robust and durable.

Replacing the TTC’s fifteen-year-old system presented several challenges for the Diversified team. First, the video wall had to be updated in sections and matched precisely to the concave curvature of the wall, which required custom-tailored engineering. Second, the Delta LED rear projection cubes are smaller than the previous system’s displays so each new cube had to be custom-matched with two sections flanking each side.

Finally, because the TTC is a 24/7 mission critical operation, Diversified provided a temporary seamless NEC LCD ultra-narrow bezel video wall during the installation process so that TTC associates could continue to monitor Toronto’s public transport system at any given time.




Canberra Airport

Canberra Airport

Cutting-Edge AV Solution Provides Mission Critical Communications System For Major Airport

Canberra Airport, which sees on average 8 million passengers a year, added a new terminal that covers 55,000 square meters. Diversified designed, supplied and installed the digital Public Address (PA) and Emergency Warning & Intercommunication System (EWIS) upon the development of the airport’s expansive Western Concourse Terminal. The mission critical communications system broadcasts airport-wide communication of important scheduled and nonscheduled flight and safety information to passengers and visitors.

This high-performance environment, with a high volume of pedestrian traffic, required careful consideration when it came to installing the new PA & Emergency Warning & Intercommunication System. It is the backbone of a smooth airport operation.

Canberra Airport posed some complex audio visual challenges given the expansive space. For example, the airport’s stunning atrium is a particularly challenging space given the volume of glass used. The three-story (16-meter high) large glass atrium — which overlooks aircrafts as they dock, active runways and the Canberra region beyond—consists of 279 glazed panels and covers an area of 1,500 square meters.

This space required detailed EASE modeling to ensure optimal placement of speakers. The new PA & EWIS technology was seamlessly integrated with the existing system, resulting in a centralized communication control point that assimilates the new and legacy systems.

The Diversified commissioning team worked overnight to have the new system operational by morning. The night work was also necessary to undertake the required EVAC testing of the system.