Travers Smith

Travers Smith

Utilizing Microsoft Teams to Create Room Standardization for London Law Firm

Diversified has served as trusted AV partner to Travers Smith, a corporate law firm headquartered in London, for several years, maintaining systems at their Snow Hill Office. Travers Smith partnered with us to update several meeting rooms, some of which weren’t yet capable of video conferencing.

In early 2021 David Cassidy, IT Director, Travers Smith sought out Diversified, a Gold Certified Microsoft Partner to standardize their meeting room for use of Microsoft Teams for video conferencing. The new meeting room technology had to be intuitive and offer an identical experience across the variety of rooms sizes, from huddle rooms to boardroom and even the auditorium. After demonstrations of several Microsoft-certified room solutions, the Crestron Flex system and Logitech Rally camera was approved and standardized upon for all rooms. Diversified further collaborated with the Travers Smith building management team to identify and coordinate monitoring and evaluation requirements to compliment the AV upgrades.

The highlight of the project is the auditorium which is now capable of hosting internal and external meetings over Teams. A large, 130” 1.5mm Samsung LED display was installed, upgraded from a ceiling mount projection system. The space also includes multiple 4K cameras which capture participants on a small stage at the front of the room in lecture mode as well as participants at the table when configured for boardroom style meetings. The same Crestron Flex system and interface found in the auditorium, also features in all meeting rooms to provide a truly equal experience, reducing use complexity and giving users the confidence to use the system without needing to rely on technical assistance.

Diversified was able to complete the project during a difficult time given the working restrictions presented by the pandemic compounded by the global chip shortage which extended delivery lead times. As a direct result of the success of this project Diversified continue to support Travers Smith through the technology upgrades, with more projects planned for the future. Furthermore, Diversified continue to provide day to day support and maintenance Assurance, a technical support service for their system and business continuity.


Al Arabiya

Al Arabiya

Futuristic News Production Studio Environment Sets Broadcaster Apart from the Competition

Al Arabiya is the MENA region’s leading news broadcaster, particularly with respect to innovation and storytelling. Having been on-air since 2003, the studio and its supporting equipment had largely gone unchanged for two decades. So, the decision was made to overhaul the operation into an automated news production studio environment with an open plan arrangement—a futuristic design that would present many challenges but result in a facility entirely worth the effort.

Diversified was engaged early on to consult with the network and subsequently design, build and integrate a complex control room based on production equipment by Lawo, Ross Video and Viz Mosart. The solution had to be designed for automation of all production and content delivery and allow for multi-studio operations from two separate galleries. Additionally, Diversified deployed a wireless audio system providing microphone and IEM coverage across the studio and newsroom floor. And, although Al Arabiya had used Lawo in the past, they took it to the next level with a comprehensive VSM system to control the entire audio and video infrastructure. To support this, Diversified also deployed a massive fiber network that connected all floors of the building and integrated the Viz Mosart engines into the new video walls throughout.

Working closely with each manufacturer to deploy a next-gen system, Diversified overcame several challenges and accomplished many technical ‘firsts’ in the region including the deployment of an Electric Friend robotic rail system. Controlled by a custom Ross solution, the rail system had to be installed within millimeter accuracy after completion of all studio finishes. As a result, the integration is so seamless that the operator simply selects the desired robotic camera(s) and operates them without having to worry about differences in functionality.

Ultimately, within a short five-month timeline and amid a global pandemic—while legacy systems were still live and being integrated into the new—this modernization project was completed on time and on budget with zero downtime or outages. Diversified’s Dubai team successfully helped Al Arabiya launch a contemporary, state-of-the-art news production studio that not only wows its viewers today but also has the capability to scale and expand with them in the future.




Sky News

Sky News

BUILDING THE LARGEST AND MOST ADVANCED NEWS CENTRE IN THE MIDDLE EAST

Sky News Arabia brings world class news coverage to the Middle East, in the Arabic language, 24/7 online, via tablets and on smartphones.  As a start-up, its production facilities represent the state of the art in television and online news, and building its new centre was one of the largest undertaken in the region.

Newsgathering is expensive, and Sky News Arabia wanted a broadcast system which worked smoothly and reliably, and used automation to minimise the requirement for operational staff. The design required the latest thinking in workflow to achieve this seamless automation, and best of breed products to maximise quality and flexibility.

A project of this scale, which looks to achieve efficiency through automation, calls for the integration of systems from a number of manufacturers, which in turn requires new developments in those products and to create an open interface between them. Designing these interfaces and promoting the development of the additional functionality was a critical aspect of Diversified’s task.

An excellent example is in the unified bookings system required by Sky News Arabia for its communications systems around the world. In the traditional television news operation, each element required is booked separately, calling for a lot of manual co-ordination. Sky News Arabia wanted to be able to make a single booking for all functionality. Diversifed drove the development of new functionality for the Broadcast Bionics PhoneBox system. It is now capable of controlling the Riedel intercom infrastructure, so that as well as setting up the complete signal path a ScheduAll booking also sets up the talkback paths between the appropriate locations.

The result is that a single booking can set up an encoder in, say, Cairo, and connect it via MPLS or satellite path to Sky News Arabia; route it to a decoder, frame rate convertor or audio shuffler as required; record it to the server and update the asset management; and ensure that all participants are connected on talkback. All the elements are automated, so the booking merely requires source, destination file and time.




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Orbit Showtime Network

Orbit Showtime Network

Broadcast Installation of Infrastructure Expands Modern HD Workflow

Following the merger between Orbit, based in Bahrain and Showtime, based in Dubai, the combined organisation, “OSN” decided to consolidate their business by moving key parts of their operations from Bahrain to Dubai including all broadcast operations.

However, the existing broadcast IT and storage infrastructure in Dubai needed broadcast installation, upgrade and expansion to cope with the increased number of channels that would now be played out from that site, along with the increasing HD requirement and associated media workflows.

The entire project for OSN was delivered very rapidly to fit in with an aggressive migration of their services from Bahrain to Dubai. Due to the tight timeframe, Diversified prebuilt the racks and wiring looms in their UK factory; this also allowed the complex switch configuration and testing to be carried out in the UK. This pre-build ethos allowed the project to proceed quickly against the prescribed 10-week timeline. Firstly the existing edge switches were swung across to the new redundant Cisco core, Diversified re-configured hosts as required to ensure continuity of service taking into consideration the DNS entries and other critical network parameters. As the project progressed new fibres were laid in to provide a redundant architecture to the edge. Some of the most crucial parts of the migration were carried out during off-peak hours overnight to minimise disruption to the workflow. The final stage of the project was to hook the high end clustered storage solution into the new core switch to open up its contiguous, high performance and high availability storage to the entire workflow.

Diversified deployed a multidiscipline team of around 8 people to deliver this project backed up by the massive resources available in Diversified’s factory in the UK. Diversified Middle East provided key personnel to ensure the continuity of the delivery; a specialist to manage the onsite activities and ensure the quality of the finished product, a project manager to oversee the UK prebuild and UAE delivery and a design expert to produce the solution and ensure the delivered project measured up to the initially calculated throughputs.

The new infrastructure promotes a new era of high-end television production at higher channel counts and a lower price point.




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Deliveroo

Deliveroo

Cutting-edge Meeting and Conference Facilities for New London Headquarters

When Deliveroo’s founder and CEO moved to London, he discovered tremendous opportunity to bring the best local restaurants direct to people’s doors via a mobile application. When building their new HQ, he brought on Diversified to develop room standards with key stakeholders. Out of these design development sessions, all of the meeting rooms and town hall spaces were designed to meet Deliveroo’s needs with a bespoke audio visual system.

In total, there are 27 meeting rooms as well as multi-use spaces, huddles and town hall spaces. There is a full IP-based audio system, controlled via Sonos throughout the building as well as networked IPTV channels and bespoke digital signage content to make users feel at home. A key requirement for Deliveroo was ensuring a simple to operate user experience. By leveraging its expertise in room occupancy, Diversified provided an AMX-based control system in every room, that detects when the user enters the room and turns on the system.

As Deliveroo made their VC choice around the Google CFM platform, Diversified’s engineers and programmers produced the first large scale deployment of Google CFM outside of Google itself. When the user enters the room the Google CFM log in screen is presented and as a clear desk policy was in place, Diversified integrated the Biamp Devio digital sound processor along with a Biamp ceiling mic array, allowing the users to simply enter their meeting code to commence the meeting. In the town hall area, Diversified provided a range of lapel, handheld and “catch box” mics, as well as a three camera VC setup, giving the AV manager the ability to mix a professional sound and video broadcast and stream and record it for Deliveroo staff worldwide.

By enhancing the office with easy to use technology, Deliveroo can work without complications. This setup will act as a blueprint for the company, being replicated around the globe and playing a key role in their continuing success story. In the first two weeks moving in, Ayhan Behic – AV Manager at Deliveroo posted on the internal comms, letting staff know about AV training sessions; but the team found the technology so easy to use that none of them needed to attend the sessions.




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Veritas

Veritas

STICKING TO GLOBAL AUDIO VISUAL STANDARDS FOR NEW STATE-OF-THE-ART BUILDING IN DUBLIN

Veritas were opening a new state of the art building in Dublin and wanted to make use of advances in audio visual technology. As a global business, Veritas has a predefined set of AV standards that Diversified was asked to work within as well as tight budget and timeline for the number of AV spaces to be fitted out.

In total, the rooms and solutions delivered include one large town hall space, a large all hands conference area, a large training / collaboration space, three large VC rooms, 11 large presentation rooms, 11 medium rooms, a network operations center (NOC), a huddle area, and a room booking solution.

The key goals of Veritas were to follow their global AV standards, build rooms that are simple to use with a great user experience, create flexible, multi-purpose spaces and high definition video conferencing integration. The Diversified team worked with Veritas and the main building contractor to deliver the range of rooms, covering all of the user needs with many having flexible configuration and range of AV uses. The Crestron room control not only offers a simple user interface but also links in with the global Crestron Fusion system, giving remote network monitoring and control.




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King.com Candy Crush

King.com Candy Crush

DEFINED AUDIO VISUAL STANDARDS FOR RAPIDLY GROWING TECHNOLOGY COMPANY

King.com has seen major recent growth thanks to it’s flagship game, Candy Crush, among many others that have been developed since its launch. As happens in many organizations that grow very quickly, King realized that each of its offices were designing and installing their own AV rooms and there was lack of consistency in the user experience between sites. This activity led to a poor user experience, difficult to use rooms and low quality video teleconferencing systems.

Diversified was engaged to showcase and test a range of AV solutions, designed to meet King’s current and future AV needs. The key goals of the game developer were consistent AV facilities in each office, ease of use, a greater user experience, high quality audio and video conferencing, cost savings and most importantly, a scalable solution that will grow with King in the future.

As such, Diversified designed and implemented Cisco videoconferencing end points in all rooms, with a Cisco cloud and on-premise infrastructure to provide 48 simultaneous HD VC call capability. Each has a simple to use AMX 10” touch screen, controlling all the AV facilities, with cable inputs for HDMI, VGA and DP. The solutions provider also provided wireless collaboration and control of the Cisco VC with an easy to use bespoke user interface.

All the rooms had HD NEC LED screens and Extron source switching, along room occupancy sensors, linked to a room booking panel. Each floor has an interactive way finding panel showing room occupancy, availability and location and every King office has the same AV facilities ensuring that wherever the user is located they have a consistent user experience. Lastly, in each King office there is a large town hall space using either large HD projection, 98” 4K NEC screens or a 4K videowall.




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