GLOBAL SERVICES – U.S. CONTACTS
The information below will help you initiate, and if necessary, escalate your service request.
Initiate
Contact our Global Service Center to initiate a service request or follow up on an existing ticket. Please have your Diversified Project Number ready, if applicable.
CustomerService@diversifiedus.com
1.866.447.1004
Option 1: Technical Support & Service Requests
Option 2: Parts Orders / Status
Clients with Service Agreements receive priority for service scheduling and support. If you wish to extend your warranty or upgrade your Service Agreement, please contact your Diversified Account Executive or email CSA@diversifiedus.com
Management Escalation
If you have feedback to help us improve our operations or if you just want to tell us how great we are doing, please contact the following people.
Service Center
service-feedback@diversifiedus.com