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Cloud-Based Unified Communications is the Bridge Between Remote and Office-Based Working

With an unprecedented increase in the number of consumers of business communications technology in 2020, it’s no wonder that companies are taking a closer look at the user experience that so many of its associates rely on every day. This rise of the remote workforce has proved to be a strength-test in unified communications–with new demands and new priorities at the forefront of requirements. The need for business communications to deliver a more unified and remotely enabled user experience is at an all-time high, with the convergence of UC, IT and UX providing a much sought-after solution.

Cloud-managed unified communications technology has stepped in where on-premise and legacy PBX technologies have reached their limits – meeting the unique demands of working from home during the global pandemic. As we navigate the return to the workplace, organizations are looking for a permanent solution to support the mobilized workforce of the future that will fluctuate between on-premise and remote technologies.

Zoom is one company that has been at the forefront of business communication technologies for remote working this year, connecting millions of users around the world during the stay-at-home mandates. Now the company is ensuring these connections remain strong as organizations return to the workplace. Zoom Phone is an all-in-one, cloud-based solution that seamlessly bridges the road between remote working and on-premise technologies to suit a staggered, flexible workforce.

Zoom Phone is a cloud-based phone system with an end-to-end architecture that delivers the full suite of communication abilities–centralizing video, voice, chat and collaboration all in a single platform. Its most important differentiator from other solutions is the streamlined user experience for end-users and technology managers, alike. End-users can switch between video, voice, chat and collaboration and access all features easily and from any enabled-device– anywhere, anytime, all from the same interface. For IT managers, deployment and management is easy, and its global availability and ability to scale makes it an ideal solution for any ecosystem–synchronizing workflows and mobilizing teams with enhanced productivity.

Migrating to a cloud-based unified communications platform is the most streamlined, user-friendly and cost-effective way to connect your entire organization around the globe in such a way that makes bridging thousands of miles no further than just a click away.